Crushtape Child Safety Standards

Standards revised: September 16, 2026

When it comes to child safety, a more useful starting point than a list of promises is a clear look at the shape of the risk. These Standards therefore move in three steps. The first describes what we are actually guarding against and who must be kept outside; the second sets out the mechanisms that keep those risks in view and stop them; the third explains how we respond once a risk has become a fact, how we cooperate, and what parents and guardians can do. Crushtape is published by DevByDesign, with ShineOn Window Cleaning LLC operating as the legal entity. Whether you are a user, a parent, a guardian or a regulator, these three steps give you the full picture.

Where the risk comes from

The forms of risk we must face

A minor appearing inside an adults' social product rarely has a single cause. In our observation, risk usually approaches along three routes:

1. The false-identity route — a minor borrows an adult's identity details, falsifies a date of birth, or is registered by someone else, and so slips past the age threshold;
2. The exposure route — a minor is approached by a stranger presenting as a peer, a paid companion or a gaming coach, and is gradually drawn away from a guardian's sight through private messages, group chats or voice calls;
3. The image-and-privacy route — a minor's photographs, voice recordings or videos are obtained, stored and then used for coercion, circulation or trade.

All three routes end in the same place: people who are not yet equipped to judge a situation fully are left exposed to sexual exploitation, grooming, bullying and privacy violation. That is why our protection concentrates on four points: a gate at registration, traces kept through interaction, zero tolerance for violating content, and two parallel channels for receiving reports.

Who is protected, and where the age boundary falls

Crushtape provides social and content-sharing services to adults, and anyone under the age of 18 falls outside that scope. A minor's access, account creation, or use of the app's publishing, chat, voice and matching features is expressly prohibited; the form in which content appears, the language used, and the size of the audience are none of them grounds for lowering what these Standards require.

How the risk is prevented

Putting the gate at registration

Age verification is the gate at the very front, and the following measures are continuously applied to keep it effective:

1. date of birth is a required field in the registration flow, and any entry below the age of 18 fails validation;
2. where profile details and account behaviour obviously diverge, the account enters a manual review queue automatically;
3. an account confirmed to be used by a minor is restricted, closed, and refused re-registration on the same details;
4. every version release re-examines the strength of validation at three entries — registration, password recovery and profile editing;
5. where necessary, third-party age and identity verification services are brought in to confirm accounts that raise doubt.

Recognising content and behaviour

Technical measures work alongside human review to keep platform content and user behaviour under continuous management:

1. images, short videos and avatar material uploaded by users are screened by machine-learning models that flag suspected violations and suspected minors;
2. environment data — screen resolution and pixel density, GPU renderer model, system language and time zone, installation source channel — together with the number of accounts tied to one device, is used to detect bulk registration and ban evasion;
3. session duration, content completion rates, interaction counts and chat keyword hits are analysed to flag suspicious accounts;
4. content arousing suspicion is first restricted from display and then passed into review and handling.

Leads touching on child safety are dispatched and reviewed ahead of others. To strengthen recognition and verification, the app integrates third-party safety services such as Yoti (age verification), Google Cloud Vision (image safety recognition) and Sift (risk and fraud scoring); every partner must comply with applicable data protection requirements and process data only within the scope its service requires.

Reporting channels: in-app and by email, side by side

Where you find a suspected minor's account, content that harms a child, or harassment and grooming directed at a minor, please submit the lead through either channel below. The two carry equal weight and may be used at the same time:

1. Reporting in the app — tap "Report" on the other party's profile page or inside the conversation window, choose the category "Involving a minor / child safety", and attach screenshots or a written description as prompted; anonymous submissions are accepted as well.
2. Reporting by email — if the in-app route is inconvenient, or if you are a parent, guardian or regulator, send your message to service@crushtape-chat.com, stating as far as possible the account involved, when the incident occurred, the form the content took, and any relevant screenshots.

Once a lead arrives, review is completed without delay and the appropriate handling measures are applied according to the circumstances.

How we respond once a risk is confirmed

Zero tolerance: a list that cannot be negotiated

With respect to child sexual abuse and exploitation (CSAE), Crushtape applies a zero-tolerance policy. That position admits no exception, and it is not waived because the conduct took place in a private message, a group chat, a small circle of recipients or any other non-public setting. The platform strictly prohibits users from:

1. producing, uploading, distributing or storing any content involving child sexual abuse and exploitation;
2. posting nude or scantily clad images of children, or text and imagery that sexualises or objectifies a child;
3. making sexual innuendo toward a child in text, voice message or call;
4. asking a child for a phone number, social account, home address or school, or attempting to establish private contact outside a guardian's knowledge;
5. offering money, top-ups or in-game items in exchange for a minor's images, voice recordings or an offline meeting;
6. describing, promoting or glamourising the abuse or neglect of children, or treating it as entertainment.

Any conduct in breach of these Standards, once confirmed, is dealt with immediately; the ways in which we act are set out below.

Escalating responses and cooperation with law enforcement

The force of the response matches the seriousness of the conduct. A violating account may face:

1. removal and deletion of the violating content, together with the blocking of any repeat upload of that content;
2. tightening of the features available to the account, and suspension of sign-in and access in more serious cases;
3. a permanent ban on the account, ending its service eligibility;
4. preservation of handling records and necessary evidence for later examination;
5. where a criminal offence is suspected, submission of necessary information to law enforcement under law and cooperation with the investigation.

Leads involving minors are handled ahead of ordinary violation leads; once handling concludes, the reporting party may ask us about the outcome, and where confidentiality duties or investigative needs prevent disclosure of detail, we will explain why. Where a lead points to danger occurring in the real world, we cooperate under law and also suggest that the reporting party contact the local police or a child protection agency.

How personal information concerning minors is handled

Because minors are kept outside, children's personal information is not something we actively gather. Should false entries, fraudulent registration or another situation we did not anticipate nevertheless bring such information into our systems, we will delete it as soon as the matter is confirmed, stop the account concerned from further use of this app, and examine similar risks so that the situation is not repeated. In handling that information we likewise comply with the Crushtape Privacy Policy.

What parents, guardians and regulators can do

A parent or guardian who discovers that a minor is using Crushtape may submit the account details and an explanation of the guardianship relationship through the mailbox above, and we will prioritise that account once verification is complete. Where a lead suggests a criminal offence, we cooperate with investigations by the police and other competent authorities under law, and provide necessary information and records within what the law permits.

How to send us a question or a lead

Questions, suggestions or complaints about these Standards, the measures protecting minors, or the outcome of related handling may be raised with us through the following channels:

Changes in law, updates to Google Play platform policies and the evolution of industry safety standards are all tracked on an ongoing basis, and our age verification, content moderation and report handling mechanisms are refined accordingly.